Shipping Deliveries & Custom Taxes

Delivery Timings
UK Deliveries:

  • Estimated arrival within 3-7 working days.
  • For packages weighing under 1.5kg, we dispatch via Royal Mail 2nd class, with signature confirmation upon delivery.
  • For packages exceeding 1.5kg, we utilize APC for overnight delivery.

International Deliveries:

  • Within the EU, shipments are sent using DHL Road, with specific timings varying by destination country.
  • For other international destinations, distributors are requested to complete the provided form for tailored shipping arrangements.
  • Unless required, all shipments to USA may take up to 6 weeks to arrive. 

Dispatch Details:

  • Orders are processed and dispatched the next working day following order placement, except for orders received over the weekend, which are dispatched on Monday.
  • Tracking information (where applicable) will be sent via email after dispatch.

Please Note:

During peak times such as Christmas, Easter, and other holidays, dispatch may be delayed by an additional 5-10 days. Customers will be notified via email if there are any changes to the expected timeline.

Customs and Taxes:

  • For international shipping, please note that customs taxes are not included and are the responsibility of the buyer.
  • Your package may be subject to customs duties and taxes upon arrival in the destination country, and these additional charges must be borne by you.
  • We are committed to ensuring that your order arrives in a timely manner and appreciate your understanding of these conditions.